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Products eventually reach their natural end of life for various reasons including new and better technologies becoming available, marketplace changes, or source parts and technologies are unavailable. This is part of any technology product’s lifecycle. It is Palo Alto Networks goal to make this process as seamless as possible for you and our partners, and to provide as much visibility into what you can expect during the process.
End of Life for Threat Management (including QRadar) SaaS Products acquired from IBM
Effective April 14, 2025, Palo Alto Networks announces the End of Sale and End of Life for the Threat Management (including QRadar) Software as a Service (“SaaS”) products acquired from International Business Machines Corporation (“IBM”) on August 31, 2024 (“QRadar SaaS Products”). Palo Alto Networks will continue to honor existing subscriptions and support obligations for QRadar SaaS Products through the earlier of (i) the end of the applicable QRadar SaaS Product’s subscription term or (ii) the applicable End of Life Date. Existing QRadar SaaS Product customers may renew their applicable QRadar SaaS Product subscription(s), as long as such renewal term ends on or before the applicable End of Life Date. Please refer to End of Sale Announcements and Software End of Life Dates for a full list of all impacted products and End of Life Dates.
Planning your transition from QRadar? We're here to help. Learn more about our special offers and find additional resources.
End of Sale for Zycada Networks
March 07, 2024
Effective March 7, 2024 Palo Alto Networks announces an End-of-Sale (EOS) and End-of-Life (EOL) for all Zycada Networks products. As part of the announcement, the EOS is effective immediately and no new orders or renewals for any Zycada products or services will be accepted, and Zycada will not be releasing any new features. For existing Zycada customers with a valid support contract or license in effect as of March 7, 2024, Zycada will honor all current subscription and support contracts through the end of the current term of such contracts. As of October 1, 2024, all Zycada products will be fully decommissioned and will no longer be supported.
End of Sale for Cider Security Today, July 7, 2023, Palo Alto Networks is announcing an End-of-Sale for all Cider Security products effective immediately. We will continue to support existing Cider Security products through March 29, 2024, as applicable. Customers interested in application security functionality can contact their Palo Alto Networks sales representative to learn more about our Prisma Cloud platform.
As of 31 December 2022, Bridgecrew standalone was made End-of-Sale (EOS), and Palo Alto Networks will no longer allow for renewals of Bridgecrew standalone. Palo Alto Networks customers that are using this offering should migrate to Prisma Cloud Enterprise Edition. Bridgecrew customers will be supported through the end of the year, 31 December 2023.
View the details of Palo Alto Networks End-of-Life Policy.